Hiveterminal Company Handbook

Logging into Hiveterminal

Log in

In order to log into your account at Hiveterminal, visit: https://hiveterminal.com/.

To access the login screen, click the “Log into your account” button in the "Already a member?" section of the left navigation panel.

This is the screen you will be presented with:

You will need to provide:

  • your system-generated Hiveterminal username
  • the password you have chosen

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If you are having trouble remembering your system-generated Hiveterminal username, you can find it included in the Hiveterminal Registration email. This username cannot be changed.

WARNING

Make sure you save the username as you will need it each time you log in. Trying to log in by using your e-mail instead of your username will not work.

Upon clicking "Login" you will be transferred to your "Receivables" tab.

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You can change the default tab within "My Account".

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Additional security features, such as two factor authentication, can be turned on within My Account section of the Hiveterminal.

Forgot your password?

If you have forgotten the password you have chosen at the time of registration, there is an option to have the ability to reset your Hiveterminal password. On Hiveterminal "Login" page, locate the blue "Forgot Password" link above the password input field.

You will be prompted to provide Hiveterminal with the email account you used at the time of registration. Then click "Send".

You will be taken to this screen, asking you to check your email inbox, which you used for registering your account.

Shortly, you should receive a following email into your inbox.

Click the blue "Password Recovery" button to proceed with reseting your password.

You will be taken to Hiveterminal "Password Reset" page, where you will be asked to choose a new password. When done, click the blue "Reset" button.

After your password has been reset, a screen will be shown to you confirming your Hiveterminal pasword has successfully been reset.

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You can also change your password within the "Security" tab of "My Account" module. You can change your password within the "Change password" panel.

Forgot your username?

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If you are having trouble remembering your system-generated Hiveterminal username, you can find it included in the Hiveterminal Registration email. This username cannot be changed.

If you have forgotten your Hiveterminal username you have been assigned at the time of registration, there is an option to have the ability to be reminded of it.

STEP 1:

On Hiveterminal "Login" page, locate the blue "Forgot Username" link above the password input field.

STEP 2: You will be prompted to provide Hiveterminal with the email account you used at the time of registration. Then click "Send".

You will be taken to this screen, asking you to check your email inbox, which you used for registering your account.

Shortly, you should receive an email into your inbox. Follow the instructions on the email.

STEP 3:

You can now log into Hiveterminal with the username assigned to you at registration time.

Hiveterminal 101

Top menu

Balance information

"Balance information" section in the top left corner displays the current status of your deposits:

Total - shows the total amount of funds currently associated with your Hiveterminal account.

Available - shows the amount of funds available for purchasing invoices within Hiveterminal.

Listed - shows the amount of expected returns still to be payed by invoice payers.

HVN - shows the amount of Hiveterminal Token currently associated with your Hiveterminal account.

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To get more information about managing your funds, please follow this link to get more information on the "Funds" module.

User module

"User" module section can be accessed by clicking the avatar image in the top right corner. User module is where Hiveterminal user can manage their company authorized personel, change their user profile information, security settings and preferences.

"User" module dropdown displays following links:

  • My Company

My company section displays the information regarding the registered company.

  • My Account

My Account section allows a user to change his account preferences.

  • About HVN

About HVN section allows a user to get the information on the current price of Hiveterminal Tokens (HVN).

  • Logout

Logs the currently logged in user out of Hiveterminal platform.

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To get more information about managing your user account, please follow this link to get more information on the "User" module.

Side menu

My Invoice Receivables

"My Invoice Receivables" module is where the logged in user can manage invoices where he or she is the invoice seller.

It can easily by identified by the tray with an up arrow icon.

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To get more information about managing invoices where you are the invoice seller, please follow this link to get more information on the "My Invoice Receivables" module.

My Invoice Payables

"My Invoice Payables" module is where the logged in user can manage invoices issued by the registered Hiveterminal company.

It can easily by identified by the tray with an up down icon.

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To get more information about managing invoices where you are the invoice seller, please follow this link to get more information on the "My Invoice Receivables" module.

Partners

"Partners" module is where you can find all the companies that act as invoice payer to the registered Hiveterminal company.

It can easily by identified by the handshake icon.

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To get more information about buying invoices on Hiveterminal Platform, please follow this link to get more information on the "Partners" module.

Funds

"Funds" module is where you can manage the funds associated with your Hiveterminal user account.

It can easily by identified by the wallet icon.

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To get more information about managing your funds, please follow this link to get more information on the "Funds" module.

Hiveterminal Modules

User

"User" module allows Hiveterminal users to edit cetrain aspects of their personal data, set user preferences and customize security settings to achieve their desired level of balance between security and ease of use.

My Company

Company Info

Company Info tab features an overview of company information and users tied to the company account as well as the unique identifier key for an automated communication between Hiveterminal Platform and ERP.

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Hiveterminal ERP integration with MS Dynamics NAS or MS Dynamics 360 ERP is not yet available, but is coming soon.

"Company Info" section featureshe data displayed here are as follows:

  • corporate number;

Corporate number is the registration number of the registered Hiveterminal company in a given Hiveterminal Market.

  • VAT number;

VAT number of the the registered Hiveterminal company in a given Hiveterminal Market.

  • Address 1;
  • Address 2;

Address lines 1 and 2 of the registered Hiveterminal company.

  • Postal Code;

Postal code (i.e. ZIP) of the registered Hiveterminal company.

  • City;

City of the registered Hiveterminal company.

  • Email address;

Main email address of the registered Hiveterminal company.

  • URL;

URL of the the registered Hiveterminal company's website.

  • Phone number;

Phone number of the registered Hiveterminal company.

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If any of these information change or are out of date, the registered Hiveterminal company has to contact Hiveterminal Support as soon as possible.

"ERP ID" section shows the unique unique identifier key for an automated communication between Hiveterminal Platform and ERP.

ERP ID can be copied by pressing the blue "Copy" button on the right hand side of the section.

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Hiveterminal ERP integration with MS Dynamics NAS or MS Dynamics 360 ERP is not yet available, but is coming soon.

Signing Authority

Signing Authority tab shows the overview of personal information regarding the signing authority of the registered Hiveterminal company.

These data are as follows:

  • First and last name;

First and last name of the registered Hiveterminal company's signing authority.

  • role;

Role of the signing authority within the registered Hiveterminal company.

  • Position;

Position of the signing authority within the registered Hiveterminal company.

  • Address 1;
  • Address 2;

Address lines 1 and 2 of the Hiveterminal company's signing authority.

  • Postal Code;

Postal code (i.e. ZIP) of the Hiveterminal company's signing authority.

  • City;

City of the the Hiveterminal company's signing authority.

  • Email address;

Main email address of the the Hiveterminal company's signing authority.

  • Phone number;

Phone number of the registered Hiveterminal company.

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If any of these information change or are out of date, the registered Hiveterminal company has to contact Hiveterminal Support as soon as possible.

User management

User management will allow companies to add their own authorized users to manage their registered Hiveterminal company account.

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At this time, adding authorized users by the registered Hiveterminal company is not yet supported. Please contact Hiveterminal Support in case your organization requires multi user management.

My profile

Account

"Account" tab features on overview of personal information and user preferences tied to the Hiveterminal account of a specific user.

Avatar

Individual user of a company account can choose one of the predefined 4 avatar images.

To change the avatar image, follow the steps below:

STEP 1:

Click one of the 4 avatar images you like the most. The image is successfully selected once the blue border around it appears.

STEP 2:

Click blue "Save" button below to update your selection.

Personal information

"Personal information" section consists of a combination of personal data fields and user preferences.

They are as follows:

  • username

Hiveterminal Platform username is system-generated upon registration and cannot be changed.

  • email address

By default, the email address displayed is the one you have used upon Hiveterminal Platform registration. In case you would like to change the email associated with the Hiveterminal Platform account, you can do that here.

  • position in company;

User of a registered Hiveterminal company account can provide the position within the company to Hiveterminal.

  • default view

Default view field gives user the option to select the default module that opens up after logging into Hiveterminal Platform. Hiveterminal users can choose between two different options:

  • Market (default selection);

  • Portfolio;

  • phone number

By default, the phone number displayed is the one you have used upon Hiveterminal Platform registration. In case you would like to change the phone number associated with the Hiveterminal Platform account, you can do that here.

  • timezone

You can set your timezone to display the time of events, such as invoice purchase offers, adjusted to your local timezone.

  • default language selection

The default language selection is currently not enabled, but shortly after launch, Hiveterminal users will be able to choose between two different options:

  • English (default selection);

  • Slovene;

  • auto logout;

Auto logout allows Hiveterminal user to set a preference on how much time needs to pass before he or she will automatically be logged out of Hiveterminal Platform.

Last 10 logins

"Last 10 logins" section displays the details of the last 10 times a user has logged into Hiveterminal Platform. The information displayed are as follows:

  • date (displayed in DD-MM-YYYY);
  • time (displayed in 24-hour format);
  • IP address;

Security

"Security" tab allows Hiveterminal Platform users to customize security settings to achieve their desired level of balance between security and ease of use.

Change password

"Change Password" section allows users to change the password while logged in to Hiveterminal Platform. To change your password. To change your password, fill in the following details:

  • your current Hiveterminal platform password
  • your desired Hiveterminal platform password
  • repeat your desired Hiveterminal platform password

Click "Save".

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Hiveterminal recommends you select a unique password that is hard to decipher. The password recommendation is that it is at least X characters long, includes at least one:

  • uppercase character;
  • lowercase character;
  • digit;
  • special character

Keep this password safe.

Two-factor authentication

"Two-factor authentication" (2FA) panel allows users to turn on additional security feature to secure your account from any potential unauthorized use, due to your email being hacked or similar.

To turn on safety features follow these steps:

STEP 1:

Toggle the left-most toggle in the "Two-factor authentication" section.

A modal will display, instructing you to download Google Authenticator for your desired mobile device.

Once you have installed it or if it was previosly installed on your device, click "Next".

STEP 2:

Second step of the modal will appear with a QR code.

Scan that code inside Google Authenticator. Once you see it appear among other 2FA codes on your device, click "Next".

STEP 3:

Third step will show you the backup code for restoring your 2FA code within your device.

WARNING

Hiveterminal warmly recommends you copy that code and store it safely as you may needed in case your mobile device gets lost or stolen.

Then procceed by clicking "Next".

STEP 4:

The last modal will ask you for these details, which you need to provide to finish pairing between your mobile device and Google Authenticator:

  • your current 2FA code for Hiveterminal displayed within Google Authenticator;
  • your registration email;

STEP 5:

With these steps enabled, you will be prompted to provide your 2FA code on login to Hiveterminal.

Additionally, you can also enable this code to enhance security on whenever you try to withdraw money from Hiveterminal as well as for trading (i.e. selling invoices).

Notifications

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"Notifications" tab allows users to change their preferences as to which email communications - in addition to activity-based Hiveterminal email notifications - that you would like to receive from Hiveterminal. In the current release, Hiveterminal Platform users can opt-in to:

  • administrative emails

Non critical updates that may effect your Hiveterminal account (e.g. new feature or service, policy update, etc.)

  • newsletter emails

Helpful information that you may find interesting (e.g. blog post, special offer, etc.)

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In the future releases of Hiveterminal Platform, you will have more options to control the marketing messages and notifications from Hiveterminal.

My Invoice Receivables

My Invoice Receivables module is where the user can manage invoices issued by the registered Hiveterminal company.

My Invoice Receivables module module consists of few different tabs, which represent different states of the invoice in the invoice lifecycle. Those tabs (and states) are as follows:

  • Uploaded;
  • On Sale;
  • Funded;
  • Late;
  • Closed;

My Invoice Receivables module also features different filtering and pagination options. As these remain consistent across all three module tabs, they're described below.

Filters

In order to assist invoice seller in narrowing the selection of company invoices, Hiveterminal offers a set of filters in the "Filter" section.

Filters can be applied by selecting one or multiple filtering options and then clicking the "Filter" button.

Clicking the "Clear" buton will clear the current set of applied filters.

  • invoice ID;

The registered Hiveterminal company can filter the invoices by invoice ID.

  • debtor;

Debtor dropdown allows the invoice seller to filter the invoice receivables for invoice payers. By default all payers are selected.

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To deselect all, remove the checkmark in the "Select all" option inside the debtor dropdown. This will deselect all debtors

  • rating;

"Rating" filtering option allows filtering by Hiveterminal invoice risk rating, between 1 and 100. When applied, invoice rating filter will remove all invoices below the number in the input (e.g. when you type in 80, it will show you all the invoices with Hiveterminal invoice rating of 80% and above).

  • Amount;

Amount filtering option allows to filter for invoices by minimum invoice amount, maximum invoice amount or invoices between the two.

  • due date;

"Due in days" filtering options will filter for exact invoice payment due date.

Pagination

Pagination offers the ability to paginate lists of invoices. You can modify the current pagination criteria by clicking on the dropdown option beside "Items per page" label in the bottom right section of the invoice table footer.

The pagination options are as follows:

  • 10 (default selection);
  • 30;
  • 60;

Uploaded

"Uploaded" tab shows the invoices which fullfill this set of criteria:

  • the invoice has been uploaded by the currently logged in invoice seller;
  • the invoice may have been confirmed by the invoice payer as valid;
  • the invoice hasn't been put on sale or is blocked from being put on sale because of blocking conditions;
  • the invoice payment due date is not yet passed;
  • the invoice seller has not yet received payment for the invoice;

The information presented in the invoice list item section are as follows:

  • PDC;

PDC is short for pending debtor confirmation.

  • ID

Invoice ID represents the ID number the registered Hiveterminal company selling their invoice gave as a method of identification of a specific invoice for internal and external use.

  • Rating

Rating is a visual representation of Hiveterminal's risk calculation of a specific invoice, accounting for invoice seller and payer's financial state. It is usually representd by either be a number between 1 and 100, but it can a.

  • Debtor
  • Currency
  • Amount
  • Due in
  • Due date
  • MFA
  • Discount

On Sale

"On Sale" tab shows the invoices which fullfill this set of criteria:

  • the invoice has been uploaded by the currently logged in invoice seller;
  • the invoice has been confirmed by the invoice payer;
  • the invoice has been put on sale;
  • the invoice payment due date is not yet passed;
  • the invoice seller has not yet received payment for the invoice;

The information presented in the invoice list item section are as follows:

Modal

Funded

"Funded" tab shows the invoices which fullfill this set of criteria:

  • the invoice has been uploaded by the currently logged in invoice seller;
  • the invoice has been confirmed by the invoice payer;
  • the invoice has been put on sale;
  • the invoice seller has already received payment for the invoice;

The information presented in the invoice list item section are as follows:

Modal

Late

"Late" tab shows the invoices which fullfill this set of criteria:

  • the invoice has been uploaded by the currently logged in invoice seller;
  • the invoice may have been confirmed by the invoice payer;
  • the invoice may have been put on sale;
  • the invoice payment due date has already passed;
  • the invoice seller has not yet received payment for the invoice;

Closed

"Closed" tab shows the invoices which fullfill this set of criteria:

  • the invoice has been uploaded by the currently logged in invoice seller;
  • the invoice has been confirmed by the invoice payer as valid;
  • the invoice may have been put on sale;
  • the invoice seller has already received payment for the invoice;

My Invoice Payables

My Invoice Payables module is where the user can manage invoices issued to the registered Hiveterminal company by the invoice seller.

My Invoice Payables module module consists of few different tabs, which represent different states of the invoice in the invoice lifecycle. Those tabs (and states) are as follows:

  • Needs Confirmation;
  • On Sale;
  • Funded;
  • Late;
  • Closed;

My Invoice Payables module also features different filtering and pagination options. As these remain consistent across all three module tabs, they're described below.

Filters

In order to assist invoice seller in narrowing the selection of company invoices, Hiveterminal offers a set of filters in the "Filter" section.

Filters can be applied by selecting one or multiple filtering options and then clicking the "Filter" button. Clicking the "Clear" buton will clear the current set of applied filters.

  • invoice ID;

The registered Hiveterminal company can filter the invoices by invoice ID.

  • debtor;

Debtor dropdown allows the invoice seller to filter the invoice receivables for invoice payers. By default all payers are selected.

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To deselect all, remove the checkmark in the "Select all" option inside the debtor dropdown. This will deselect all debtors

  • rating;

"Rating" filtering option allows filtering by Hiveterminal invoice risk rating, between 1 and 100. When applied, invoice rating filter will remove all invoices below the number in the input (e.g. when you type in 80, it will show you all the invoices with Hiveterminal invoice rating of 80% and above).

  • Amount;

Amount filtering option allows to filter for invoices by minimum invoice amount, maximum invoice amount or invoices between the two.

  • due date;

"Due in days" filtering options will filter for exact invoice payment due date.

Pagination

Pagination offers the ability to paginate lists of invoices. You can modify the current pagination criteria by clicking on the dropdown option beside "Items per page" label in the bottom right section of the invoice table footer. The pagination options are as follows:

  • 10 (default selection);
  • 30;
  • 60;

Needs confirmation

"Needs confirmation" tab shows the invoices which fullfill this set of criteria:

  • the invoice has been uploaded by the currently logged in invoice seller;
  • the invoice hasn't yet been confirmed by the invoice payer as valid;
  • the invoice hasn't been put on sale or is blocked from being put on sale because of blocking conditions;
  • the invoice payment due date is not yet passed;
  • the invoice seller has not yet received payment for the invoice;

On Sale

"On Sale" tab shows the invoices which fullfill this set of criteria:

  • the invoice has been uploaded by the currently logged in invoice seller;
  • the invoice has been confirmed by the invoice payer;
  • the invoice has been put on sale;
  • the invoice payment due date is not yet passed;
  • the invoice seller has not yet received payment for the invoice;

Funded

"Funded" tab shows the invoices which fullfill this set of criteria:

  • the invoice has been uploaded by the currently logged in invoice seller;
  • the invoice has been confirmed by the invoice payer;
  • the invoice has been put on sale;
  • the invoice seller has already received payment for the invoice;

Late

"Late" tab shows the invoices which fullfill this set of criteria:

  • the invoice has been uploaded by the currently logged in invoice seller;
  • the invoice may have been confirmed by the invoice payer;
  • the invoice may have been put on sale;
  • the invoice payment due date has already passed;
  • the invoice seller has not yet received payment for the invoice;

Closed

"Closed" tab shows the invoices which fullfill this set of criteria:

  • the invoice has been uploaded by the currently logged in invoice seller;
  • the invoice has been confirmed by the invoice payer as valid;
  • the invoice may have been put on sale;
  • the invoice seller has already received payment for the invoice;

Partners

"Partners" module represent customer relationship management module for the registered Hiveterminal company's invoice payers.

Add a partner

In order to manually upload the invoice for a specific company that you would like to sell, you first have to add that company among your partners. To do so, follow the steps below:

STEP 1:

Navigate to "Partners" module.

To add a partner to the list, click the blue "+" icon in the top right corner of the "Partners" section.

STEP 2: A modal will open up with an input field and a blue "Search" button.

Enter the name, corporate number or VAT number into the search box and click the blue "Search" button.

STEP 3:

A list of businesses matching your search term will pop up below the search form. Click the "Add" button.

Details section will open. You will need to add the details of the contact person:

  • Contact;

Name of the contact person at the partner company.

  • Phone;

Phone of the contact person at the partner company.

  • Email;

Email of the contact person at the partner company.

STEP 4:

To add the contact person,

Filtering Partners

Funds

In order to buy invoices, you will need to have funds available on Hiveterminal Platform in both Euro (EUR) and Hiveterminal Token (HVN). "Funds" is the module of Hiveterminal Platform that allows users to control their deposits and withdrawals with ease.

Funds

Available funds

"Available funds" section offers the total current total amount of funds currently associated with your Hiveterminal account. In the first release it features your deposited funds in both currencies needed to invest in invoices, Euro (EUR) and Hiveterminal Token (HVN), but as more currencies become available, it will offer a view into those currencies as well.

Recent Deposits

"Recent deposits" tab offers a view into your deposit history. Your latest deposits in both Ewhich are associated with your Hiveterminal account will be displayed here.

Image of Funds with some deposits generated missing

Recent Withdrawals

Similar to recent deposits, "Recent withdrawals" tab offers a view into your withdrawal history. Your latest Euro deposits which are associated with your Hiveterminal account will be displayed here.

Image of Funds with some deposits generated missing

Deposit

Making your first deposit in EUR

Detailed information on depositing Euro (EUR) is available in this section of the "Quickstart Guide".

Making your first deposit in HVN

Detailed information on depositing Hiveterminal Token (HVN)is available in this section of the "Quickstart Guide".

Withdrawal

Making your first withdrawal in EUR

Detailed information on withdrawing Euro (EUR) is available in this section of the "Quickstart Guide".

Making your first withdrawal in HVN

Detailed information on withdrawing Hiveterminal Token (HVN)is available in this section of the "Quickstart Guide".

Hiveterminal Quickstart

To get started with buying invoices on Hiveterminal Platform, we have provided a quickstart guide for you to get up and running as quickly as possible.

Adding Partners

In order to upload the invoice of Hiveterminal registered company, you will have to first add the invoice payer into Hiveterminal Platform.

STEP 1:

Navigate to the "Partners" module. On the right side of the screen locate the blue "+" button that allows you to add the partner.

A modal will display with a search bar and blue "Search" button.

STEP 2:

Enter either the name, corporate number or VAT number and click the blue "Search" button to search.

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Hiveterminal suggest you to use either the corporate or VAT number when searching for partners, as it is the fastest and most accurate way to get results.

Search results will be displayed below the search bar.

STEP 3:

Select the partner you wish to add and click the blue outline "Add" button. A form will open below.

Fill the

Selling your invoice

Confirming your invoices

Deposit your funds

Making your first deposit in HVN

Upon logging into Hiveterminal Platform for the first time, you will be asked to make a deposit of 1500 HVN or more. This deposit will ensure access to all sections of the Hiveterminal Platform.

MINIMUM HVN BALANCE FOR INVOICE BUYERS

Upon logging into Hiveterminal Platform for the first time, you will be asked to make a deposit of 1500 HVN or more. This deposit will ensure access to all sections of the Hiveterminal Platform.

Hiveterminal users who have less then 1500 HVN associated with their Hiveterminal Platform account, won't be able to see the invoices to currently listed in the "Market".

For a detailed guide to depositing Hiveterminal Token (HVN) to an address, associated with your Hiveterminal Platform Account, see the Managing Funds section of Hiveterminal Invoice Buyer's Handbook.

STEP 1:

In the side menu navigate to "Funds" module and click on "Deposit" tab. In the menu on the left side, click "HVN". Click "I acknowledge" to confirm you understand the risks of sending funds to the wrong HVN address may result in loss of funds.

STEP 2:

Click the blue "Generate New Address" button.

A new HVN address will be generated for you. Transfer the desired amount to that address from your external HVN wallet.

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To avoid mistakes, you can use the "Copy to clipboard" button to copy the HVN address. Alternatively, if your wallet supports sending funds by scanning the QR code, you can click the "QR Code" button instead. That will reveal the QR code with the HVN address you can scan in your personal mobile wallet of choice.

STEP 3:

When the transaction is successfully completed, HVN will be associated with your Hiveterminal account and can be used within Hiveterminal to pay HVN fee associated to buy the invoices on the Platform.

Making your first deposit in EUR

All invoice prices are displayed in Euro (EUR). Depositing Euro will ensure that you have funds available to buy invoices, according to your investment apetite.

STEP 1:

In the side menu navigate to "Funds" module and click on "Deposit" tab. In the menu on the left side, click "EURO".

STEP 2:

Choose your method of transaction, depending on your location:

  • SEPA transaction;

For countries within the SEPA (Single European Payment Area) zone.

  • SWIFT transaction;

For countries outside the SEPA (Single European Payment Area) zone.

STEP 3:

Make a bank transaction to the bank account. All the details are provided for you below the method of transaction box.

STEP 4:

When the transaction is successfully completed, EUR will be associated with your Hiveterminal account and can be used within Hiveterminal to buy the invoices on the Hiveterminal Platform.

WARNING

Follow the steps closely and fill out all the details, including the reference number, which allows us to make a faster association between funds and the Hiveterminal user.

Buying your own invoices

Withdrawing the funds from Hiveterminal Platfrom

Making your first withdrawal in HVN

In order to transfer Hiveterminal Token (HVN) from the Hiveterminal Platform back to an external HVN wallet, follow the steps below:

STEP 1:

In the side menu navigate to "Funds" module and click on "Withdrawal" tab. In the menu on the left side, click "HVN".

STEP 2:

Click the "Add new address" button.

Selecting this option will open a modal. You will need to provide two pieces of information:

  • Description;

A unique description to identify your wallet (e.g. My very nice private wallet).

  • HVN Address;

Address of an HVN wallet.

After filling those two fields, click the "Save" button. This will close the modal and display your wallet inside the "Funds" module.

STEP 3:

Make sure you have the preferred wallet selected in the "Choose a HVN Address" dropdown. Enter the desired amount of HVN you would like to transfer in the input field labeled "HVN Amount".

WARNING

HVN withdrawal is associated with the HVN fee displayed in the "HVN Fee" field.

Click the "Submit" button.

Making your first withdrawal in EUR

In order to transfer Euro (EUR) from the Hiveterminal Platform back to an external bank account, follow the steps below:

STEP 1:

In the side menu navigate to "Funds" module and click on "Withdrawal" tab. In the menu on the left side, click "EURO".

STEP 2:

Click the "Add New Bank Account" button.

Selecting this option will open a modal. You will need to provide some information, we have listed below:

  • Description;

A unique description to identify your bank account (e.g. My very nice banking account).

  • IBAN/Bank Account Number;

Your bank account's International Bank Account Number (IBAN).

  • Account Name;

Account name comes pre-filled to match your company name.

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If any of these information change or are out of date, the registered Hiveterminal company has to contact Hiveterminal Support as soon as possible.

  • Bank Account;

Name of your bank.

  • Account Address;

Account holder's physical address.

  • BIC code;

Business Identifier Code (BIC).

  • Country;

The country of your bank's branch.

  • Bank Address;

Physical address of your bank.

Still having questions?

TIP

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